FAQ's

Where do you ship?

At this time we ship to the continental US (including APO/FPO)

Do you offer in store pick-up?

Yes! We love in store pick up. We are open Monday through Friday 8-5 for in store pickup. 

I placed an order online- when and how will it ship?

Thank you for ordering from us! We ship in 48 hours or less. Most of the time less! It will ship either USPS or UPS. 

What is your return policy?

We are sorry it didn't work for you! Our policy is to take returns back within 30 days. Please contact us with your order number and we will start the return for you! Return your item intact in original condition with the tags still attached to Victoria's Rose. 901 Main Street Smithfield VA 23430 

How do I track my package?

When you placed your order you received an email. Included in that email is your tracking number. Still having issues? Contact us by email at vrose@victoriasrose.com or call the store 757-365-4788 and we will assist you!